Testimonials

To all our loyal Matrix supporters,

This is a short, quick note to express our heartfelt thanks for the thousands of positive and encouraging e-mails we have received to date. In all our previous correspondence to you we have naturally focused on alleviating problems and trying to resolve the nightmare of supply issues. It has really been an exciting and rewarding time for us and with the support and encouragement from all of you we are sure it will continue.

What has become blatantly clear is that what started as a simple and logical concept has become a truly consumer driven and consumer friendly device. As a result, the feedback direct from you to us has meant so much more and has offered positive and gratifying motivation to all of us. The "no wires, no solder" story has become a bestseller. Thank you.

We have decided to put up a listing of some of the responses and thank you's from you to go along with the HUGE thank you from us. The fact that so many of you took the time to simply write and thank us personally because you were happy and satisfied with the product is all that we could have wished for. Our promise to you is that we will continue to strive for the best in all facets of supporting and developing the Matrix. And to quote a favourite e-mail, we will do our best to ensure that "Matrix Rocks!"

Thank you

The Xodus_Team.

"I just thought I'd drop you a mail to say thanks for all your efforts in
designing and developing the Matrix.
Installation was easy and your installation documentation was excellent. I did the whole installation, including the disassembly and reassembly of the Xbox in under 30 minutes. The thought of soldering inside my xbox put me off going down the mod-chip route until I heard of Matrix. Now I have an Xbox I can actually use to it's full.

Thanks."

"Hi, I would just like to add to your long list of testimonials, I think your modchip is great (easiest I have ever installed in anything), I brought 2 of them, both of which installed with NO problems at all. I have also brought an X-ecutor chip as well, before your modchip was available, but the build quality of that was no where near as good as yours!! and far more tricky to install. Well done, Good luck in any future mods. Many thanks"

"Xodus, I just got my chip and installed it and it works great. its made my xbox 100 times better than before. My main use was for the emulators. So now its like 5 consoles in 1!

Its a great chip tho. nicely built unlike some other chips that have been craply built.

Cheers"

"ABSOLUTELY MARVELOUS!!!!! a BIG THANK YOU to Xodus Team!!!
great and nice professional job!"

"I just wanted to thank everyone on team Xodus for making a chip that everyone could install. I consider myself intelligent, but i did not possess the technical skills for soldering 32 wires to my xbox and actually broke one trying to do so. You product enabled me install a mod chip successfully and even though people are complaining they have to wait for their chip to arrive it was well worth it and they know nothing about the struggles of supply and demand. You started out as a small company and couldn't invest billions of dollars mass producing enough chips to be shipped on the first day of distribution and i understood this and was prepared to wait in line. Overall i think you guys made a really good product and it shows by the massive amount of people that purchased it and are using right now.

Thank you, Satisfied customer"

"I said that i would write back after i got the chip working. It took some time to find everything i needed. I would never have bought a modchip if you hadn't designed a solder less one. I know tons of people who solder, but i'm just to afraid to ruin my xbox.

Your instructions were perfect. The chip works better than i ever expected. I can't thank you enough. Please keep up the good work!!!!!!!!!!"

"WOW! I did what you said and it worked! Thanks again for your support, it really helped me a lot. Keep it up!"

"Dear Xodus crew,

I would like to complement you on the clever design of the Xodus modchip. Kind regards and keep up the great work !!"

"Oh, yes! It went well
Thank you for all the help! You have the best tech support i've ever dealt with! You always answered my emails promptly, and always steered me in the right direction!!!

Thanks again!"

"The chip works great. Had no problems at all. Great work, guys. Keep it up"

"Dear Xodus,

Thank you so much for your quick reply. We succeeded in the chip installation, It was easier than we thought!

Thanks so much!"

"Thanks for the quick reply it was the bios used a diff one and bang! up and running!
Great chip guys put 3 in yesterday in like 15 min's!

Regards"

"That's great news!

Your support helped me 100%
Thanks for all your support and i am glad to support you in return"

"Chip working fine!
Having a great time now, thanks for the prompt replies."

"wow 1 minute!... that was quick. thanks alot! Your customer service ROCKS..."

"Ok, we got it up and running! So....keep up the great developments over there..... and thanx for the help.....and the quick response....thanx guys......."

"Thanks, I got it sorted now :), Excellent mod by the way!

I am very happy with my purchase :)

Thanks Again"

"Thanks, I got it sorted now :) It seems i was getting a green test light, even thou it was very slightly out of place, so after a couple more attempts it was sorted.

Excellent mod by the way! I am very happy with my purchase :)

Thanks Again"

"Wow, pretty surprising that you guys actually care about your customers.

Seems like a first in this area of sales.

Yes i got it to work. I was using a bad bios. Everything is GREAT!"

"Turns out I had a bad CD-RW and intolerant Xbox DVDROM. I plugged in a PC DVDROM and booted off a CD-R with no problem. Having a great time now, thanks for the prompt replies."

"Well that makes sense because I went back cleaned and even retouch some of the points with a soldering iron and solder. And it worked!!

I am soo happy!! :D Thanks for your help and all the guys at Xodus, great job! I can't thank you enough!"

"Once again, I can only express my great impression of your support: I followed your advise and read the manual its works great!!! YEESS ;-)

Great job guys, and great chip design! Thanks"

"Hi there,

Well after I emailed you I went into troubleshooting mode. And upon further inspection I noticed that the motherboard is covered in a clear coat type substance. The metal contact on the Gspot looked shiny and uncovered, but in actuality the metal contact was in fact covered. I took my exacto blade and scraped off the clear coat on the Gspot till it was noticeably shinier than the others. I put the chip back in and got a green light right away with no problems at all. I would strongly suggest that you put something in the manual about removing the clear coat stuff, and maybe even make it clear which spot exactly is the Gspot. I am sure alot of other people will have the same problem.. I would like to thank you for you quick response!! And also for coming out with such a great product.. Keep up the good work!!! Now back to the fun......"

"THANK YOU SO MUCH!!!!!!!!!!!!!!

You guys have been awesome to work with. I received the new programmer and
chip today via express mail non-the-less. Connected it to my LPT port, my
computer detected it immediately and proceeded to flash the chip. Installed
it onto my xbox and viola....... IT WORKED!!!!!!!!!! Thank you so much for
not only your prompt replies to my emails but also your prompt service in
getting the replacement chip out to me. I'm recommending you guys to all my
friends. As a matter of fact, I've got two that have been waiting to see if
I was able to chip my Xbox and if I was, place orders for themselves.

I'm going to jump on the forums right now and tell everyone how great you
guys are. Once again, thank-you so much for all of your help!"

"Thank you guys SO much. I have NEVER had ANY company reply to my email as fast as you guys have. I feel relieved now that I can purchase one of your Xodus/Matrix modchips for the XBox. I don't know how to solder, and this is the easiest way for me. After all, $200 isn't something to throw away, so unless you know how to solder, stick with the no-solder chips. And the best thing about it is, now I can put a larger Hard Drive in the XBox!! I'm so excited!! You guys have truly made my day. Hope you have much success, and keep doing what you love. Thank you."

"Hey, thanks alot! I really appreciate you taking time out of your day to help me! :)"

"I want to thank you for your correspondence and say how much I LOVE YOUR PRODUCT!!! Thanks for all the hard work you guys put in!"

"Thanx for EXCELLENT support. All is up and working smooth as silk now :-)
Have recommended your chip for all my friends :-)"

"Hi, just a word of admiration for developing this chip. After the easy install my X-Box finally rocks !! Thanks and keep up the good work !!!!!"

"Guys, I would just like to thank you guys for putting out such a good product.
I have now installed 4 of your mod chips and have not had any problems installing any one of them. From what I can see, though I never had to use it, your support seems to be top notch along with your chip. If anyone ask which mod chip to get I tell them to get the matrix chip.

Thanks for a good product"